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It’s Time To Manage! Tip of the Week by Stephen Davies

Bank to Deposit Checks

Never go to the bank to deposit checks, it is a Time Bandit way below your pay grade, and claiming it is therapeutic and gets you out of the office is deluding yourself. Send somebody else! Better still, get a check scanning machine…and make sure the bank pays!

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spelling bee
Family

Spelling Bee Quiz

I was never a great speller.  That may be why I was always intrigued by spelling bees.  When my son had a spelling bee the

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It’s Time To Manage! Tip of the Week by Stephen Davies

Never Delegate Upwards

When somebody comes to you with an issue they should figure out themselves, don’t allow yourself to relieve them of the burden and take it on yourself. Instead of saying “leave it with me” when this happens, say “never delegate upwards” and ask them for their solution.

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Cultivating Ownership Attitude Among Employees by Randi Busse

Have you ever done business with a company and dealt directly with the owner? What kind of experience did you have? Did you feel valued and appreciated and treated as if you were their only customer? If so, how did that make you feel?

What kind of experience do you have if you are dealing with an employee of a company? Do you get that same “royal treatment” you get when you’re dealing with the owner, or is it sometimes indifferent or even horrible treatment?

Close your eyes for a moment and imagine if every time your customers dealt with your company they felt valued, appreciated and treated as if they were your company’s only customer. I’ll bet they would not only continue doing business with your company but they would also tell their family and friends about your company as well.

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Always Halloween at HJMT…

Always Halloween at HJMT… Related articles HJMT Holiday Parties by Kristie Galvani (hilarytopper.com) Can You Read My Mind? (hilarytopper.com) A Runner’s Diary: Preparing for the

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