Social Media Strategy by Guest Blogger, Steve Poppe In Groundswell, the book by social media consultants Charlene Li and Josh Bernoff, they write about a smart methodology called POST, which stands for People, Read More » June 1, 2009
It’s Really All About Customer Service! Do you know what gets me angry? It gets me angry when I work through lunch, order something from the local deli, Brendal’s on Old Read More » June 1, 2009