Where There Is Hope… by Lori King-Kocsis

Throughout my life I have met challenges with a belief that ultimately everything will be alright.  In some of my darkest days, I would find myself reading a quote, “Do what you have to do to get through today, and that will put you in the best place to be...

Would YOU Do Business With Your Company? By Randi Busse

When was the last time, if ever, that you experienced what your customer or prospective customer experiences when they attempt to do business with your company? If you don’t know what kind of experience they are having, now would be a great time to find out! What happens when they...

Social Media Thoughts by Michael Watt

Anytime I spoke about the Internet to a business group in the late 1990s, I would start the discussion with a string of questions. “How many people consider themselves ‘Internet savvy?” A few hands would go up. “How many people have little or no online experience?” More hands would go...