One of my Facebook friends, Sharyn O’Mara asked if I would be the guest lecturer in her public relations 101 class at Adelphi. I was excited for the opportunity. I love talking with students, especially those who want to listen to some guidance. When I got there, Sharyn was so...
Would YOU Do Business With Your Company? By Randi Busse
When was the last time, if ever, that you experienced what your customer or prospective customer experiences when they attempt to do business with your company? If you don’t know what kind of experience they are having, now would be a great time to find out! What happens when they...