Bank to Deposit Checks Never go to the bank to deposit checks, it is a Time Bandit way below your pay grade, and claiming it is therapeutic and gets you out of the office is deluding yourself. Send somebody else! Better still, get a check scanning machine...and make sure the...
It’s Time To Manage! Tip of the Week by Stephen Davies
Never Delegate Upwards When somebody comes to you with an issue they should figure out themselves, don't allow yourself to relieve them of the burden and take it on yourself. Instead of saying "leave it with me" when this happens, say "never delegate upwards" and ask them for their solution.
Always Halloween at HJMT…
Always Halloween at HJMT... https://www.youtube.com/watch?v=8uLcGFzmlWQ Related articles HJMT Holiday Parties by Kristie Galvani (hilarytopper.com) Can You Read My Mind? (hilarytopper.com) A Runner's Diary: Preparing for the NYC Half Marathon (blogcritics.org)
It’s Time To Manage! Tip of the Week by Stephen Davies
Never Delegate Upwards When somebody comes to you with an issue they should figure out themselves, don't allow yourself to relieve them of the burden and take it on yourself. Instead of saying "leave it with me" when this happens, say "never delegate upwards" and ask them for their solution.
It’s Time To Manage! Tip of the Week by Stephen Davies
Interruptions - Stand up When somebody interrupts you while sitting at your desk, stand up. It changes the pace of the interaction and sends a message to the interrupter that they have invaded your time. The more you can send this message, the more effective you will become at protecting...
It’s A Small World After All…
It never ceases to amaze me how everyone is connected in some way, shape or form. When I first moved into the building at 1025 Old Country Road in Westbury, I was walking down the hall and I heard someone say, "hey Topper...." I turned around and saw a man...
Clients Making Phony Phone Calls?
Like most of you, I've had my share of phony phone calls at my house, on my cell but I never had a phony phone call at work until the other day. "Can I talk with Hilary Topper," the man asked Lori Alexy when she answered the phone. "Who is...
What Do You Think? Trust Bloggers or Reporters or Both?
Do you trust bloggers more than reporters? That was the question of the week and here is what you said: In the online survey, 39% of our community said they trust bloggers more than reporters. More than 45% said they are not sure. When we asked you, our social networking...
Now, Harry and David?
If you know Harry and David, then you know that they are one of the finest companies to order fresh fruits from and provide amazing customer service. Last week, I sent a fruit basket to a friend in California. I was told by the company that the order would be...
It’s Time To Manage! Tip of the Week by Stephen Davies
Interruptions: Organize your office Organize your office so the door isn't in your immediate line of vision. The big payoff is that people can't appear at your door, hover, catch your eye and distract you. If you make it harder to interrupt you, people may figure out answers themselves rather...