Phone: VIP Phone Line
If your key customers expect you to answer the phone at all times, get an Internet phone line and give them a “VIP” phone number to call. Set it up with a unique ring on your system and you’ll know that calls on that line are from your most important customers.
“Running is boring. My knees hurt when I run. Runners are crazy!” I used to say all of these negative things about running, and more. I worked with many runners (I am a massage therapist), many of whom had running-related injuries. I was always trying to find ways to help them prehab or rehab from their injuries and keep them running. I used my Masters Degree in Exercise Science to research running theories and techniques. But as much as I learned, none of it was going to make me a runner.
Having a social media strategy in place is more important today than ever before because most businesses have a presence on social networking sites.
More than 550 million members worldwide have a Facebook page and Twitter usage is estimated around 720 tweets per second in June 2010. And these are just two social networking sites. Growth is enormous on most of the other sites as well. Therefore, you just can’t ignore these numbers anymore.
I know we’re all going spiritual over here. But come on, inspirational messages on Halls Lozengers? I love Halls. Everyone I know thinks I’m crazy
It’s three o’clock in the morning and I’m sitting up writing this blog. Why? Because two days ago, I had a pedicure from hell. I
Whenever I go away, whether it’s for business or pleasure, I find it difficult to keep up with my workout routine. I find it even
Phone calls – Egg Timer
It is all too easy to waste time on phone calls. Keep an egg timer next to the phone to keep track of exactly how long you are talking. It will keep the time you are spending in the forefront of your mind and will help you handle the call more efficiently.
I was just in Seattle, Washington. I really had no idea what the place was like. I just knew that it was in the pacific
I go on planes so often, sometimes I feel like I live on them. I know every word that the flight attendant says before the
Who is the Director of First Impressions in your company? You do have one, right? They may not have that exact title, however, that’s what they really are, whether you call them that or not! In some businesses, it could be the person who answers the phone. In other businesses, it could be the person behind the counter or a greeter in a store. That person, whoever they may be, holds in their hands the ability to delight or disappoint the customer, your customer. And how that first interaction is handled will determine if that customer does business with your company or decides to go with your competitor.