You Know What My Pet Peeve Is?
Every day, I have insurance people, financial planners, accountants, and IT people contact me. They call my office, pretend they are my best friend and
August 26, 2011
Lessons Learned from Gary Vaynerchuk’s Newest Book
The way we do business today is different than the way we did business five years ago. And, Gary Vaynerchuk’s new book, The Thank You
August 23, 2011
Earthquake in Melville and… by Ellen Heydt
We’ve been in our new Melville office for just about a month. During that time, we’ve experienced a lot of new things — new clients,
August 23, 2011
Labor Day and White Pants?
I think I first heard about not wearing white pants after Labor Day from one of my High School friends, Abby Alexander. She was so
August 22, 2011
Double Booking a Business Meeting…
I met Mike Stafford of Farrell Fritz, PC online. He and I are connected via LinkedIn. He sent me a note telling me that he
August 18, 2011
Vera Bradley – I Love You…
If you know me, you know that I love accessories – shoes, bags, jewelry, hats, belts and more. The other day, someone complimented me on
August 17, 2011
Business
Blogger Relations Do’s and Don’ts…
Many brands still don’t understand a blogger’s influence. They would rather cultivate the relationships with their local media than their local blogger. But today, bloggers
August 16, 2011
Stemp Systems = Great Customer Service…
I keep writing about customer service because I can’t believe how badly some companies treat their customers, let alone their employees! When employees are not
August 15, 2011
Congratulations Lori and Kevin Peterson…
Congratulations Lori and Kevin Peterson… Today is Lori Alexy and Kevin Peterson’s Wedding. My entire staff is at the wedding and in lieu of this,
August 12, 2011
Cablevision Comes Through…
Thank you Cablevision for helping me with my frustration! After a recent blog post complaining about Cablevision’s customer service department, I received an email from
August 11, 2011