Book Review: Turning Rants Into Raves: Turn Your Customers on Before They Turn On You! by Randi Busse and Carol Heady

With the prevalence of social media, customer service is more important today than ever before. If you have a business and you’re not on top of what people are saying about you online and offline, then your business can suffer. Turning Rants Into Raves: Turn Your Customers On Before They...

Book Review – Stick with Exercise for a Lifetime By Robert Hopper, Ph.D.

Every New Year, tens of millions of people set a goal to exercise on a regular basis. Many join a gym or a fitness facility and for the first month or two stick with it until there is an excuse. Once they miss the gym with one excuse, it’s easy...