Book Review: Turning Rants Into Raves: Turn Your Customers on Before They Turn On You! by Randi Busse and Carol Heady

With the prevalence of social media, customer service is more important today than ever before. If you have a business and you’re not on top of what people are saying about you online and offline, then your business can suffer. Turning Rants Into Raves: Turn Your Customers On Before They...

Book Review – Stick with Exercise for a Lifetime By Robert Hopper, Ph.D.

Every New Year, tens of millions of people set a goal to exercise on a regular basis. Many join a gym or a fitness facility and for the first month or two stick with it until there is an excuse. Once they miss the gym with one excuse, it’s easy...

Hurricane Sandy – It Could Have Been Worse…

If I were to theme for this holiday season, I would say that the theme was, “it could have been worse.” On Thanksgiving Day, I went to my mother-in-law’s house.  She invited a couple of her friends from the North Shore.  They experienced a little wind damage from Hurricane Sandy...

Hilary’s Top 10 2011 Blogher Swag

Everyone loves swag. And, at the Blogher Conference in San Diego last August, I was given so much swag, I had to buy another suitcase! (I could have left the stuff at the hotel room but how could I part with beloved swag?) It’s taken me months to get an...

Book Review: The Art of Effective Online Social Networking by Jeanne Grunert

When networking online or offline, it’s important to stay consistent and  The Art of Effective Online Social Networking by Jeanne Grunert, shows you how to do just that. The book is perfect for those thinking about dipping their toes into social media, and believe it or not, there are still...